Privacy Policy

Privacy Policy

This Privacy Policy explains how Ocean Hill Software collects, uses, discloses, and protects personal data when you visit oceanhillfuture.christmas or interact with our business software services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01
Processing Purpose

How We Use Data

We process personal data to operate the website, respond to enquiries, manage client relationships, deliver software development services, maintain security, monitor performance, improve our systems, keep business records, and comply with legal obligations. We may also use data to investigate misuse, enforce our terms, and support internal administration.

We use personal data only for operational, contractual, and compliance-related purposes.
02
Data Sharing

Sharing With Service Providers

We may share personal data with hosting, analytics, communications, security, and other service providers that support our operations. We may also disclose data to professional advisers, business partners involved in a project, or a successor in a business transaction, subject to appropriate confidentiality and use restrictions.

Service providers receive only the information needed to perform contracted functions.
03
Legal Basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties where disclosure is required by law, regulation, subpoena, court order, or similar legal process. We may also disclose information to protect our rights, users, systems, or property where permitted by law.

We disclose information only when a legal duty or valid process requires it.

Contact Information

Privacy email
Telephone
+65 9630 0493
Mailing address
350, Balestier Rd, Singapore, SG
Privacy contact

Data collection and cookies

How information is collected, used, and managed

This section outlines the categories of personal data collected, where that information comes from, the cookies used across the site, and the controls available to users.

01

Data We Collect

We may collect identifiers and contact details, business information, account or project information, communications sent through the site, technical data such as device and browser details, and usage data relating to pages visited and actions taken. Where needed to provide software development services, we may also process information contained in project materials or support requests.

The categories of data collected depend on how users interact with our services.
02

How We Collect Data

We collect personal data from users when they submit forms, request information, communicate with us, or engage us for services. We also receive data from devices and browsers through logs, cookies, and similar technologies, and from business records created during project delivery and support.

Some information is provided directly, while other information is created by normal site and service use.
03

Cookies We Use

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. These technologies may be session-based or persistent, depending on their purpose and lifespan.

We use a limited set of cookies and similar technologies for operation, measurement, and preference handling.
04

Cookie Controls

Users can usually control cookies through browser settings and, where available, on-site preference tools. Blocking or deleting cookies may reduce functionality, including remembered settings and certain analytics features. Essential cookies may still be used where they are necessary for the site to operate.

Browser settings and consent tools may limit non-essential cookies, but some site functions may be affected.
User Rights

Your Rights

Subject to applicable law, you may ask to access, correct, or delete personal data we hold about you, and you may object to or restrict certain processing. If a request cannot be fully granted, we will explain the reason where permitted.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To protect privacy and security, we may need information to verify a request before acting on it. We will review requests within a reasonable period and respond in line with applicable legal requirements and the complexity of the request.

Requests are handled after we confirm identity and assess any legal or operational limits.
Data Retention

Data Retention

We keep personal data only for as long as it is needed for the purpose for which it was collected, to meet legal or accounting requirements, to maintain records of our business relationship, or to resolve disputes. When data is no longer required, we delete it or de-identify it where practical.

Retention is based on the reason for collection, legal obligations, and the need to resolve business matters.
Policy Updates

Policy Changes

If we make material changes, we will revise the policy on this page and may provide additional notice where appropriate. The date of the latest revision should be checked before relying on the policy terms.

We review this policy from time to time and update it when our practices or legal obligations change.